Multi-links Telkom subcribers can now recharge online

Multi-links Telkom has made life easier for subscribers on its network with the introduction of electronic recharge option for customers on the go. With the latest recharge option, subscribers on the Multi-Links Telkom can now enjoy a more flexible way of sustained and stable availability of recharge no matter where they are.

The virtual recharge solution enables customers to recharge their mobile handset credit account through the Internet without the need of having to purchase physical recharge cards.

The Chief Executive Officer, Multi-Links Telkom, Mr. Justin Ramayia, assured that the Internet recharge solution is one of the different valued added products being introduced to make the services of the company more dynamic and user friendly.

Ramayia expressed delight at the new offering, which empowers the customers of Multi-Links Telkom to take ownership of the recharge process even right in the comfort of their domains. He assured that the customer-centric focus of Multi-Links Telkom has made it compelling for the company to proactively develop products that will always delight its customers.

Noting that this is the first phase of its electronic recharge rollout, the Multi-Links Telkom boss said all holders of Interswitch branded ATM bank card have been linked to the Internet recharge solution. And to access this recharge option, he said that Multi-Links Telkom subscribers can visit www.prepaidnigeria.com site. At the site, customers are expected to follow easy steps to purchase electronic recharge PINs in any denomination from the comfort of their home, office or cybercaf? with the use of their bank’s ATM card.

He noted as well that the virtual recharging has entrenched security features which make it very safe and secure for all patrons of the new product.

The new product was developed for Multi-Links in partnership with Prepaid Nigeria; a company renowned for e-Voucher purchase by individuals, groups and corporate institutions.

In a related development, Multi-Links Telkom was on Saturday, 16th August 2008, adjudged as the best “Nigerian Fixed Telecom Operator” at the prestigious Nigerian Telecom Awards 2008, which held at Ocean View, Eko Hotels and Suites, Victoria Island, Lagos.

On a night of glamour and star studded events, the announcement of Multi-Links Telkom as the winner of the diadem by the duo of Ernest Ndukwe, Executive Vice Chairman, Nigerian Communications Commission (NCC) and Chief Ezekiel Fatoye, an industry technocrat, was greeted with rapturous applause by the audience as the trophy was handed over to Mr. Tayo Ekundayo, General Manager, Corporate Affairs, Multi-Links Telkom.

Ambassador Olusegun Olusola, Chairman, Board of Trustees, Nigerian Telecom Awards, said that the process for picking the winners was “painstaking.” He said that the award was designed to ensure that excellent performance by industry stakeholders did not go unrewarded.

Other eminent Nigerians on the Board of Trustees are Alhaji Abubakar Rimi (former Minister of Communications), Chief Alex Akinyele (former Minister of Information), Engineer Olawale Ige (former Minister of Communications) and Otunba Biodun Ajiboye (chairman, Logica).

To clinch the highly coveted award, Multi-Links Telkom defeated three other operators in the Fixed Mobile Operator category in a keenly contested race for the diadem. In adjudging Multi-Links Telkom the “Best Nigerian Fixed Telecom Operator,” the panel of judges were unanimous in all the criteria considered for picking the winner.

The criteria included: Sound Performance/Voice Quality based on subscribers’ perception, Strong Revenue/Market Share, Highest Market Share/Total Subscriber base, Strong Industry, Business and Employee Relations and Quality of Service (QoS).

The judges also considered strong regional or national expansion, innovative product and service offering, pricing as seen to be affordable in comparative analysis to the country’s per capita income as well as customer services.

The event, which drew together the crme de la crme of the society, including industry operators, regulators, bank chieftains, had a lot of entertainment packages infused into the lineup of events for the night. The star performance of the night was the elegant entry of Shalamar, the American music group famous in the 70s and 80s.

Other top notch personalities at the event included: General Tanko Ayuba (former Minister of Communications), Mr. Femi Pedro, former deputy governor of Lagos State. Akinyele represented the former military president of Nigeria, General Ibrahim Badamasi Babangida.

Multi-Links Telkom is the first company to obtain operating license as a Private Telephone Operator (PTO) in Nigeria in 1996. The company had 75 per cent of its equity acquired by Telkom SA in 2007, precisely 10 years after it entered the record book as the first to roll out commercial services by any PTO in Nigeria in 1997.

The company bests the industry standard since the acquisition and take-over of its operations and management by the Telkom SA to increase its subscriber base from just 200, 000 lines to over 1 million subscriptions.

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