Nigeria Banks and Telcos Struggle with Ongoing NIN Verification Portal Downtime

Banks and telecommunication companies across Nigeria are expressing severe frustration as the National Identity Number (NIN) verification portal continues to experience persistent downtime, hindering crucial services like account linking and SIM registration.

• NIN verification portal downtime frustrates banks and telcos.
• Disruption started last week, causing service challenges.
• Banks cannot link new accounts, and telcos can't activate SIMs.
• Nigerian Immigration Service passport processing is also delayed.
• NIMC acknowledged "technical issues" and urged Tokenisation.
• Investigation revealed an unannounced vendor change by NIMC.
• ALTON confirmed disruption due to mandatory platform migration.

The prolonged downtime, reportedly caused by an unannounced vendor change, has severely impacted banking, telecom, and immigration services. Despite NIMC's calls for "Tokenisation," the industry grapples with widespread operational delays.

Sources: Vanguard