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The Digest:

The Corporate Affairs Commission is turning to artificial intelligence to tackle a significant backlog of company registration applications and modernize its service delivery. Registrar-General Hussaini Magaji announced the deployment of an AI agent designed to process thousands of pending requests, read emails, and accelerate approvals as part of a complete digital overhaul.

Key Points:
  • The CAC will deploy an AI agent to clear a backlog of 7,000 company registration applications.
  • Registrar-General Hussaini Magaji announced the initiative at a stakeholders’ forum in Kano.
  • The AI system will handle compliance, registry, and customer service tasks with greater speed.
  • New features include instant name approval and automatic suggestions for alternative names.
  • The system can read and comprehend 3,000 emails per minute, routing them to appropriate units.
  • The commission admitted facing delays due to high application volumes on the new portal.
  • The AI-driven portal was first launched in June to simplify business registration in Nigeria.
This technological shift represents a significant step toward bureaucratic efficiency, where intelligent systems are tasked with untangling the very administrative delays they were built to resolve.

Sources: Punch Online, CAC Statement