The Digest:
The Federal Airports Authority of Nigeria (FAAN) has urged passengers, aviation staff, and cabin crew to maintain professionalism and calm, following recent altercations involving KWAM 1 and Comfort Emmanson.
Key Points:
- FAAN appeals for calm and professionalism from all passengers and aviation staff.
- The statement follows incidents involving KWAM 1’s confrontation and Comfort Emmanson’s altercation on Ibom Air.
- FAAN emphasizes that violence is never an acceptable response to grievances.
- Passengers are encouraged to file complaints through official channels, such as the FAAN Customer Service Desk.
- The agency reminds aviation professionals to prioritize passenger safety and communication.
- Cabin crew are urged to remain composed, even in challenging situations.
- FAAN reassures the public that safety, security, and comfort remain their primary focus.
FAAN’s call for professionalism comes in the wake of rising passenger misconduct incidents. They stress that safety, security, and excellent service must remain central to the aviation industry in Nigeria.
Sources: PM News Nigeria, FAAN
