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The Digest:

The Ghanaian government has secured a deal with MultiChoice to automatically upgrade DStv subscribers to higher-tier packages at no additional cost. Announced as an unprecedented "Ghana-only" scheme, the move is designed to provide citizens with substantially more value, offering a stark contrast to the subscription model in other markets, including Nigeria.

Key Points:
  • The Ghanaian government and MultiChoice agreed to free DStv package upgrades for subscribers.
  • The deal, effective October 1, will provide 33% to 50% more value to customers.
  • Subscribers will be automatically moved to the next higher bouquet without extra charges.
  • For example, the 'Family' package will be upgraded to 'Compact,' granting access to live football.
  • The initiative, branded "We Got You," was announced by Ghana's Minister of Communications.
  • MultiChoice Ghana's MD called it a "bold step" to enrich customer experience.
  • Premium subscribers will also have chances to win trips to watch English Premier League games.
This nationwide upgrade establishes a new benchmark for corporate-citizen relations in the region, framing Ghana as a market where consumer advocacy can yield tangible, positive outcomes.

Sources: The Cable