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Guaranty Trust Bank (GTBank) has addressed concerns over a cybersecurity incident, clarifying that while there was an attempt to breach its website, it was not cloned and no customer data was compromised. The bank reassured stakeholders that its IT team is working to restore full functionality.

Guaranty Trust Bank (GTBank) recently addressed a cybersecurity scare involving its website. On August 15, 2024, the bank confirmed that while there was an attempt to breach its domain, reports claiming that the website was cloned or that customer data was at risk were unfounded.

The attempted breach came just after the bank renewed its domain name, which led to a temporary outage affecting website access. This disruption sparked concerns and erroneous media reports suggesting that hackers had taken over the site to steal customer information.

In response, GTBank clarified that the website was not cloned and that no customer data was compromised. The bank emphasized that it does not store personal information directly on its website, eliminating any risk of data theft. The statement also highlighted that the bank’s IT security team is actively working to resolve the domain issues and restore full functionality.

GTBank reassured its customers and stakeholders that the reports circulating in the media were inaccurate. Despite the brief website outage, the bank’s mobile applications remained fully operational. GTBank urged its customers to ignore the misleading reports and reiterated its commitment to robust data protection measures.

This incident highlights the ongoing challenges of cybersecurity for financial institutions, with GTBank remaining focused on maintaining its high-security standards.