The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Abuja premises of TLSContact, a visa application service provider, following allegations of non-compliance with a consumer complaint investigation.
FCCPC officials, supported by police, arrived at the TLS office, ordered staff out, and shut the premises. The move comes after the company allegedly failed to respond to a March 25 letter over a visa service complaint, and reportedly assaulted FCCPC and police officers during enforcement attempts. The consumer complaint involved claims of payment for visa services that were not rendered.
- TLSContact was sealed by the FCCPC for allegedly obstructing the investigation
- The company reportedly assaulted the FCCPC and police officers
- The complaint involves non-provision of paid visa processing
- Fresh summons issued to TLS in the presence of the media
- Offences under FCCPA carry fines or jail terms up to 3 years
With “japa” dreams fueling demand for visa services, the FCCPC’s action signals rising tension between service providers and frustrated applicants. Nigerians, used to paying heavily for hope, now demand transparency and accountability. Allegations like these erode public trust and stoke fears of exploitation in the migration process.
Whether TLSContact is guilty or not, the FCCPC’s action sets a tone, providers must respect consumer rights or face consequences. As visa desperation grows, Nigerians need more protection, not more hurdles.
