The Digest:
A Lagos-based food vendor’s struggle highlights a dangerous gap in the safety and verification systems of a major food delivery platform. Adéola, owner of "Corporate Ewa," has accused Glovo of allowing fake vendors to impersonate her brand for over a year, using her photos and menu to sell and deliver substandard and potentially spoiled food from unverified locations.
Key Points:
- Adéola discovered the fake listing last year, which directed orders to bukas near Ojuelegba Bridge instead of her kitchen.
- She ordered from her own fake listing to confirm the scam and spoke directly with the rider.
- Since August, she has contacted Glovo repeatedly and sent lawyer letters with little action until recent private apologies.
- Customers who received bad meals from the fake listing blamed her, damaging her reputation.
- The issue has sparked wider calls for stricter vendor verification and regulatory investigation into Glovo's practices.
- Public reaction on social media condemns the platform's "weak KYC and internal compliance."
- Glovo has not issued a public statement addressing the allegations.
Sources: X (Social Media Reports)
