On December 11, 2024, WhatsApp, Instagram, and Facebook experienced a global outage, affecting millions of users. Meta confirmed the issue and assured users that services were being restored. The disruption sparked widespread frustration as users struggled to access messages and posts, with Meta working on a solution.
On December 11, 2024, users of WhatsApp, Instagram, and Facebook experienced significant disruptions across the globe. According to reports from Downdetector, Instagram saw a spike of 70,000 outage reports, while Facebook had over 100,000. Frustrated users took to X (formerly Twitter) to complain about being unable to send messages or view posts on Meta's platforms.
Meta has yet to provide details on the cause of the outage or a timeline for when services will be restored. However, WhatsApp acknowledged the issues via a tweet, stating, "We’re aware of some issues accessing WhatsApp. We’re actively working on a solution and starting to see a return to normal for most people. We expect things to be back to normal shortly."
This outage comes at a time when Meta’s core apps have an enormous global user base. Recent reports highlighted that 3.29 billion people use at least one of Meta’s platforms daily, emphasizing the scale of the disruption.
While services began to recover for some users, many are still waiting for full functionality to resume. The social media giant is expected to provide more information as the situation develops.