Image by Gerd Altmann from Pixabay
Fintech company OPay has become involved in a controversial situation that has surprised many Nigerians. Nairametrics reported that many Nigerians have discovered they have OPay accounts despite having yet to open one. This discovery has sparked questions and demands for explanations from the Nigerian public and the Federal Competition and Consumer Protection Commission (FCCPC).
The issue first surfaced on a social media platform and has since gained traction, with many people confirming that they have discovered OPay accounts linked to their mobile phone numbers. It's worth noting that OPay, as a licensed mobile money operator, uses customers' mobile phone numbers as their account identifiers.
It is quite puzzling that people who have yet to register with OPay now have their mobile phone numbers linked to OPay accounts, with their full names attached. Nairametrics decided to test this claim using a phone number not previously registered with OPay. Shockingly, the system identified the tester's full name and a transaction was processed.
This incident raises significant questions about data privacy, trust, and the integrity of financial institutions for Nigerians. As the nation awaits further details, the implications for OPay's reputation and the broader fintech industry are profound.