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The Digest:

The Nigerian Civil Aviation Authority has imposed a N5 million fine on Qatar Airways for consumer protection violations, marking the seventh airline sanctioned this year. This regulatory action reveals how Nigerian authorities are navigating the storm of international air travel disputes to assert passenger rights and enforce local aviation standards.

Key Points:
  • NCAA fined Qatar Airways N5 million for consumer protection infractions
  • The airline was accused of treating Nigerian passengers with contempt
  • This brings the number of sanctioned airlines in 2025 to seven
  • Additional investigations may lead to further penalties for Qatar Airways
  • Other penalized carriers include Air Peace, Ethiopian Airlines, and Kenya Airways
  • Violations include delayed refunds and mishandled luggage issues
  • NCAA warned of stricter sanctions for continued disregard of aviation laws
This enforcement action underscores the growing regulatory assertiveness in Nigeria's aviation sector, where consumer protection is becoming a non-negotiable standard for both domestic and international carriers.

Sources: The Cable