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The Digest:

A technical failure marred the Nigeria Customs Service's pre-examination exercise, preventing thousands of shortlisted candidates from participating in a crucial system test. The portal, overwhelmed by high traffic, displayed persistent error messages for hours, raising serious concerns about the fairness and preparedness for the main computer-based test.

The Digest:
  • The NCS recruitment portal crashed during a scheduled pre-exam familiarisation test.
  • Applicants reported "Gateway Time-out" and "500 Internal Server Error" messages.
  • The service acknowledged the issue, blaming "high traffic" on the platform.
  • Candidates spent over five hours attempting to access the system without success.
  • Many took to social media to express frustration and call for a rescheduling.
  • The NCS urged applicants to "keep trying" while its team worked on a solution.
  • This glitch casts doubt on the logistics for the main recruitment examination.
The incident highlights a recurring challenge in national digital exercises, where technical preparedness often fails to match the scale of applicant ambition and participation

Sources: The Cable