KFC Nigeria responded to Debola Daniel's mistreatment at their store with an apology on Twitter, acknowledging the poor experience and pledging to investigate the incident.
However, Nigerian Twitter users expressed skepticism and disappointment in their response. Many criticized KFC for stating the need for internal improvement, suggesting that such issues should have been addressed long ago.
Some users questioned the existence of a policy prohibiting wheelchair usage and demanded transparency regarding its rationale. Others emphasized the importance of fair treatment and expressed concern for individuals without platforms like X to voice their grievances.
Many called for accountability and swift action, urging KFC to hold responsible parties accountable and ensure that similar incidents do not recur.
