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Zenith Bank faces widespread customer backlash as ongoing technical issues lead to failed transactions and uncredited funds. Customers fill branches nationwide, demanding resolutions. Frustration mounts on social media, with many threatening to sever ties with the bank amid ongoing service disruptions.

For nearly two weeks, Zenith Bank customers across Nigeria have expressed frustration as ongoing technical issues have led to widespread service disruptions. Many have taken to social media, sharing their experiences of duplicate transactions, uncredited transfers, and difficulties accessing their funds.

Videos circulating online show crowded bank branches filled with angry customers demanding their money, underscoring the bank’s struggle to address the situation. Customer complaints reveal a pattern of unresolved issues; one user reported being debited twice for a single transaction, while others lamented the failure to receive transfers after several days.

Dissatisfaction escalated with some users threatening to sever ties with the bank entirely, expressing frustration over unrefunded amounts and delays.

As customers continue to voice their grievances, it remains to be seen how Zenith Bank will respond to restore trust and resolve the ongoing challenges. The situation highlights the growing impatience among Nigerians with banking institutions as they seek reliable services in a crucial financial landscape.