Seven-Up Bottling Company Ltd is one of the largest manufacturing companies in Nigeria, producing and distributing some of the nation’s most-loved beverages in the country like; Pepsi, 7Up, Mirinda, Teem, Mountain Dew, and Aquafina premium drinking water.
Responsibilities
- Leads the development of strategies and roadmap and ensures its integration with the overall IT and enterprise strategic plans.
- Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources.
- Service Improvement: Identifying and pursuing service improvement initiatives.
- Managing complaints, suggestions, and compliments; and, perhaps most importantly, often service as the face, or voice, of the organization to internal customers.
- To meet targets and expectations for internal customer service and support performance.
