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LequteMan
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The Nigerian Electricity Regulatory Commission has said that it is difficult to penalise the errant power firms who issue crazy bills because consumers don't follow the right channels when making complaints, and as a result NERC isn't totally aware of the sharp practice. Punch reports:
The Chairman, NERC, Dr. Sam Amadi, admitted that consumers being given estimated bills were subjected to unfair pricing, but noted that the only way the commission could overcome the challenge was for the consumers to compare their bills with their metered neighbours.
Asked to state specifically when the regulator would start penalising the Discos for not properly metering the consumers, Amadi said, “We have started penalising them but the problem is that penalties for such developments are difficult because we don’t even know, especially when people don’t complain. If you didn’t raise this with me now, I wouldn’t have known. Again, the people who have such bills at home decide to stay quiet.
The NERC boss said the commission would address the issue with samples, adding that it would ask questions that bordered on the frequency of such complaints.
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#Nigeria #NERC
The Chairman, NERC, Dr. Sam Amadi, admitted that consumers being given estimated bills were subjected to unfair pricing, but noted that the only way the commission could overcome the challenge was for the consumers to compare their bills with their metered neighbours.
Asked to state specifically when the regulator would start penalising the Discos for not properly metering the consumers, Amadi said, “We have started penalising them but the problem is that penalties for such developments are difficult because we don’t even know, especially when people don’t complain. If you didn’t raise this with me now, I wouldn’t have known. Again, the people who have such bills at home decide to stay quiet.
The NERC boss said the commission would address the issue with samples, adding that it would ask questions that bordered on the frequency of such complaints.
click here to read more
#Nigeria #NERC
